All of the video and e-learning on our site is delivered through Adobe Flash, and this means you need to have installed the Adobe Flash player. The player is a plug-in for your web browser.
Generally, you will be offered the option to download this plug-in as soon as your system detects that you need it.
If this has not happened, you can find the free Flash plug-in for download from the Adobe website.
If you do not have the Flash plug-in installed, you may receive an error message. If this occurs, follow the on-screen instructions to download and install the plug-in from Macromedia.
Plug-ins are small bits of software that let you view a document, interact with an image, listen to music or watch a video.
If you did not have the right plug-in on your computer, you would not be able to listen to your favourite song or see animations and video on screen.
So, if you want to play a game that uses Shockwave and you don't have that program on your computer, you'll be prompted to install it.
They are called plug-ins because they 'plug in' to your browser the first time you download them onto your computer, generally installing automatically.
When you go to a site that needs a plug-in your browser will automatically know and ask you whether you want to download the required program.
After you have installed a plug-in, it will start whenever it is required - that is, whenever you visit a website designed to be viewed using that particular program.
Typically, plug-ins add multimedia functions which enable you to receive information in more powerful ways than the normal text and image - such as animation, sound or video.
Plug-ins are necessary because it would simply not be practical to include this type of functionality in the main browser types. There are hundreds of different plug-ins for different purposes, so it would be impossible for a basic browser package to include them all and remain up-to-date.
Plus, it makes more sense to keep the basic browser as small as possible to make it easier to install extra functionality and let individual users decide which specific plug-ins they require.
As well as using the mouse, you can control our videos and e-learning via your computer keyboard:
Each video is accompanied by a text-only transcript. This is an accurate and concise rendering of what is both being said and being depicted on the screen. This includes any ambient or off-screen audio that affects the experience of the video, any 'colour' commentary if applicable (visual puns, droll expression, etc), and is descriptive of the scene if there is no dialogue, or if the visuals inform the narrative (eg a new person enters the room).
For all video content in the My New Business area of our site, select the 'Switch to accessible version' button on the video player. Then select 'Download transcript' to open the text-only transcript.
The differences between the two are simple, but very specific:
Our videos have captions, and we offer subtitles when and if they are available.
We also offer a downloadable, audio-only version of each video in MP3 format. This allows users to listen to the programme offline and also offers another option for the visually impaired to enjoy our content.
You may access the audio-only version from the 'Listen to audio only' link below the video. Where there is no link to the audio-only version, you should follow the instructions below.
For all video content in the My New Business area of our site, select the 'Switch to accessible version' button on the video player. Then select 'Download audio version' and save the MP3 file to your computer.
We offer a text-only version of all My New Business e-learning courses. Text-only versions are optimised for assistive technologies, including screen readers and magnifiers.
To access text-only versions of e-learning content, click the 'Text-only version' links on Task pages and in the Start-up learning directory. The text-only version will open in a new window.