To get significant benefits from IT, you need to be able to trust your IT systems. This means having confidence in the company supplying, managing and maintaining them. Choosing the right IT supplier is therefore an essential part of selecting an effective IT solution.
If you rely on IT for your day-to-day activities you need to have a successful working relationship with your IT supplier. A good relationship with your supplier can help ensure your existing systems run smoothly and also help you identify and develop new applications.
This guide will help you to select a suitable IT supplier and ensure you take full account of the support and maintenance issues that are an integral part of the procurement decision. It will also provide practical guidance on how to develop and manage a successful relationship with the supplier.
The National B2B Centre